Group orders, invoicing, business customers
Rules for group orders
We accept group orders:
- for more than 10 tickets per performance,
- up to 5 months prior to a performance,
- no later than 14 days prior to a performance, payment on delivery has to be made 21 days prior to a performance.
We co-operate with tour operators, hotels, transporters and authorised dealers, according to the rules set at the beginning of the collaboration.
All the delivered orders are binding. Payments are usually made through bank transfer or cash on delivery.
Once an order has been confirmed and an invoice has been made out, it is not possible to cancel the order, change the number and category of tickets and the date of performance.
If tickets are delivered by the postal service (in the Czech Republic), a surcharge of CZK 79 is added to the price of the tickets when the payment is made through bank transfer, or CZK 129 when the payment is in the form of cash on delivery.